From the moment you authenticate your account with us, a sales representative is assigned to you, who will always assist you with order management or resolving any questions.
The sales representative responsible for your account will clarify the PANTONE code of the garment to determine if it matches your company’s or your client’s brand image.
You will find the measurements (length and width) for all our products in our catalog. Additionally, all information regarding measurements and sizes will always be available on the product sheet. To determine the most suitable size, measure a product you already own and find the size that corresponds to those measurements.
In our manufacturing process, we use the same color tone for all our catalog products in order to unify the shades as much as possible. Thus, the only possible variation would be due to the difference in material.
Our online store, or extranet, is a tool created to provide customers with immediate, 24-hour online resolution for any questions that may arise during an order request, as well as for order processing. This allows you to place your order at any time of day, check stock by reference in real time, view prices and product sheets, and consult your account, invoices, pending orders, etc.
Please call your sales representative, as they will assist you with processing your first order by providing the necessary instructions and explanations. Furthermore, we will send you these instructions in writing so that you have them on hand if needed.
You can perform this type of search in our online catalog at www.roly.eu. Simply select the color you need, and a list will appear with all products from all sections of the Roly catalog that are available in that color. Additionally, you can contact your sales representative, who will help you find the best option.
If we have not been able to resolve your questions, please fill out the contact form and we will get in touch with you.
